Legal

Privacy policy

Last updated on June 21, 2017

This Privacy Policy governs your access to and use of the website and mobile applications owned and operated by Apartment Therapy Marketplace, LLC (“Apartment Therapy Marketplace," "we," or "us") and third-party websites powered by Apartment Therapy Marketplace (collectively, our "Service"). Your privacy is of the utmost importance to us and we respect your right to privacy in everything we do. Our aim in creating this Privacy Policy is to give you confidence as you use our Service and to demonstrate our commitment to transparency, fair information practices and the protection of your privacy. This Privacy Policy describes the ways we collect, store, use and protect your personally identifiable information ("Personal Information") and other data that Apartment Therapy Marketplace gathers (“Non-Personal Information”) when you are accessing our Service. All capitalized terms used herein but not defined herein shall have the meanings given to them in our Terms of Use.

Collection of Information

Information You Provide Us

We receive and store any information you enter on our Service or provide to us in any other way, including by visiting our Service or by connecting your account with Facebook, Twitter or any other third-party service. The types of Personal Information collected may include your name, email address, physical address, phone number, birthday, Twitter and/or Facebook usernames, and any other information you may enter into your account settings or provide during your use of our Service.

Information Collected Automatically

When you use our Service, Apartment Therapy Marketplace automatically receives and records information on our server logs from your browser or mobile platform, including your IP address, geolocation, referring/destination URLs, usage information, cookie information and the pages you requested. You must accept cookies to access our Service. We treat this data as Non-Personal Information, except where we are required to do otherwise under applicable law.

Children's Information

Individuals must be at least 18 years of age in order to use our Service. Apartment Therapy Marketplace is not intended for children under the age of 13 and we do not knowingly collect Personal Information from children in that age group. If you learn that a minor child has provided us with personal information, please contact us at marketplace@apartmenttherapy.com.

Use of Information

How We Use Your Information

The Personal Information you provide is used for such purposes as allowing you to use our Service, including setting up your User account and profile that can be used to process transactions and interact with other Users through our Service. We may draw upon Personal Information and Non-Personal Information and other server usage information to analyze User behavior in order to improve our Service, customize the advertising and content you see, communicate with you about our Service, troubleshoot technical problems, resolve disputes, address complaints and generate reports of aggregated Non-Personal Information and activity that we may share with others.

Public Display of Information

Personal Information about our Users is a central part of our business. One of the primary reasons people use Apartment Therapy Marketplace is to connect with trusted individuals and businesses. In order to build trust, certain Personal Information is shared publicly. Apartment Therapy Marketplace may share your Personal Information only as described below.

  • Profile: Any information you add to your “About Me” and “Corner” settings will be displayed publicly, including information automatically added from Facebook or Twitter. You can edit or remove any of this information in your account settings.
  • Activity: By default, your activity will display publicly, including your posts, generalized locations and people you follow. You may choose to publicly display other information. This option can be managed in your account settings.
  • Locations: By default, your exact address is concealed and will never be shared publicly or privately. Instead, a small radius around you is displayed with the exact center-point randomly displaced for further privacy. You may choose to display publicly your exact location, which we do not recommend unless you are a business.
  • Stats and Verifications: In order to help you build trust with other Users, your stats and verifications will be displayed on your posts and corner, including join date, city and country from which you last signed in, account certification, email verification, number of Facebook friends, number of Twitter followers, number of member referrals, number of posts published, number of posts closed, number of conversations, response rate and average response time. Other stats and verifications may be added at any time. You do not have the ability to hide your stats and verifications.
  • Closed Listings: By default, your closed listings will display publicly. You can disable this feature in your account settings.
  • Email Address: Your email address is kept private and it is a violation of our Terms of Use to share it publicly or privately.

How Long We Keep Your Information

Following termination or deactivation of your account, or if you remove any data from our Service, we may retain your User Information and/or User Content for a commercially reasonable period of time for backup, archival or audit purposes. Furthermore, Apartment Therapy Marketplace and its Users may retain and continue to use, store, display, reproduce, modify, create derivative works, perform and distribute any of your User Content that other Users have stored or shared through our Service.

Information Changes or Removal

To the extent you are able to modify or delete information as defined in this Privacy Policy, it will usually be changed or removed immediately, but in some cases, such as cached content, the update will take time and some or all information may remain indefinitely in our database. Even after you remove information from your account or profile, copies of that information may remain viewable elsewhere to the extent it has been indexed by search engines, shared with others, copied or stored by other Users, or it was otherwise distributed as defined in this Privacy Policy.

Disclosure of Information

We neither rent nor sell your Personal Information to anyone. Apartment Therapy Marketplace may share your Personal and Non-Personal Information only as described below.

  • Our Corporate Family: We may share your information with any parent company, subsidiary, joint venture other entity under common control with Apartment Therapy Marketplace or with third-party acquirers, including Apartment Therapy Media.
  • Our Agents: We employ other companies, organizations, people (including outside of your country of residence) to perform tasks (e.g., fraud and spam protection) on our behalf and need to share your information with them to provide our Service to you. Our agents do not have any right to use Personal Information we share with them beyond what is necessary to assist us, and they are required to provide a comparable level of protection for your Personal Information.
  • Business Transfers: If Apartment Therapy Marketplace or substantially all of its assets are acquired, or in the unlikely event that Apartment Therapy Marketplace goes out of business or enters bankruptcy, User information would be one of the assets that is transferred or acquired by a third-party.
  • Law Enforcement: In accordance with our Law Enforcement Policy, we may release Personal Information when we believe in good faith that release is necessary to: (i) comply with the law, including laws outside your country of residence; (ii) enforce or apply our Terms of Use and other agreements; or (iii) protect the rights, property or safety of Apartment Therapy Marketplace, our employees, our Users or others.
  • Our Partners: In addition to the data-sharing described above, we enter into relationships with a variety of companies, organizations and people and work closely with them. We may provide aggregate Non-Personal Information and activity to our partners about how our Users, collectively, use our Service. If you register through an Apartment Therapy Marketplace partner site or joint initiative, we might share your Personal Information and Non-Personal Information with that partner, in which case your data is also governed by that entity's privacy policies, in addition to ours.

Email and Notification Preferences

Sending emails to our Users is a central part of our business. One of the primary reasons people use Apartment Therapy Marketplace is to be notified and receive updates on activity that is relevant to them. Apartment Therapy Marketplace may send you emails and notifications only as described below.

  • Success: You will receive a success notification email after you join, create a listing or promote a listing. These emails cannot be turned off.
  • Inbox Messages: You will receive email notifications when someone contacts you. These emails cannot be turned off.
  • Credit Deposit: You will receive email notifications each time credits are deposited into your account. These emails cannot be turned off.
  • Apartment Therapy Marketplace Alerts: You may choose to receive email alerts for one, many or all of your locations and we will send you a weekly digest email of this activity. You can unsubscribe to Apartment Therapy Marketplace alerts at any time in your account settings.
  • Following People: By default, you will receive email alerts for the people you follow and we will send you a weekly digest of this activity. You can turn this off in your account settings.
  • Newsletter Emails: You can opt-in to receive our newsletter emails and you can unsubscribe at any time via a link in the emails you receive or in your account settings.
  • Support: From time to time, we will send you emails to help you with our Service and offer our support. You can unsubscribe to these emails via a link in the emails you receive. If you contact support or we need to contact you directly because of a problem, we will send you emails related to the issue. Once the issue is closed, you will no longer receive emails from us about the issue unless the matter is reopened or the issue arises again.
  • Security: You will receive an email if we detect potentially problematic activity in order to protect your privacy or alert you of suspicious activity or changes to your account. These emails cannot be turned off.
  • Administrative Emails: From time to time, we may send you emails regarding our Service, new features of our Services or other important news. You can unsubscribe to these emails via a link in the emails you receive.

Cookies and Similar Technologies

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your browser to enable our systems to recognize your browser and tell us how and when pages in our website, marketplace.apartmentherapy.com, and other websites we power (the “Site”) are visited and by how many people. Apartment Therapy Marketplace cookies do not collect Personal Information. Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. If you refuse cookies, you will not be able to use our Service. Ads appearing on our Service may be delivered to Users by our advertising partners who may set cookies. These cookies allow the ad server to recognize your computer each time it sends you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Apartment Therapy Marketplace and its service providers and does not cover the use of cookies by any advertisers. You may opt out of advertiser cookies and continue to use our Service.

Apartment Therapy Marketplace uses analytics software to better understand who is using our Service, and how people are using it. Analytics software uses cookies to collect and store anonymous information such as time of visit, pages visited, time spent on each page of the Site, IP address and type of operating system used. We use this information to improve our Service and make it appealing to as many Users as possible.

Third-Party Apps Using Our API

Third-party app and website developers using our API are subject to our Terms of Use, Privacy Policy and any other policies posted to our Service. Any developer that does not follow our policies may have their API access revoked at any time. The use of third-party apps developed using our API may be subject to the Terms of Use and Privacy Policies of such third-party developers. Certain Personal Information may be made available to third-party developers if you use these third-party apps. You should review the policies of third-party apps to ensure that you are comfortable with the ways in which they use the information you share with them.

International Users

If you are located outside of the United States, please note that our Service is hosted on our computer servers in the United States. Therefore, your information may be processed and stored in the United States. As a result, United States federal and state governments, courts or law enforcement or regulatory agencies may be able to obtain disclosure of your information through laws applicable in the United States. Your use of our Service or your submission of any Personal Information to us will constitute your consent to the transfer of your Personal Information outside of your home country, including to the United States, which may provide for different data protection rules than in your country.

Modifications of this Privacy Policy

We may revise this Privacy Policy from time to time and the most current version will always be posted on the Site. If a revision, in our sole discretion, is material, we will notify you, and you agree to receive legal notices electronically. By continuing to access or use our Service after revisions become effective, you agree to be bound by the revised Privacy Policy. If you do not agree to the new terms, please stop using our Service.

Questions or Concerns

If you have any questions or concerns regarding privacy using our Service, please send a detailed message to marketplace@apartmenttherapy.com and we will make every effort to answer your questions or resolve your concerns.