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On Apartment Therapy

Home Design

Apr 13, 2009

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What if you opened an online modern homestore in Las Vegas and offered every cool design manufacturer under the sun, along with products for children and pets as well as soap, watches and artwork? Well, you'd have Unica Home...

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Recent comments

I agree with all the comments about terrible customer service. My order took a year to arrive, no explanation, no apology, multiple (like 20-30) calls to the company, never got the same person on the phone, never got called back. Worst buying experience ever. There are so many better places to shop for these brands, I will never shop here again. Small comfort seeing that there are so many people with the same dismal experience. lanaoffice on Mar 3, 2012

BUYER BEWARE UNICA HOME!

I wish I had read these reviews before ordering six Rosenthal Tac02 glasses as a wedding gift for a friend. Getting the glasses from Unica Home has been an experience in epically bad customer service - not rude, not criminal, just completely disorganized. Suffice it to say that I started this process in May and it's now October and I still don't have what I ordered. I'm pretty certain that if I didn't follow up with them, they never would have delivered anything to me.

I have no idea how they stay in business. AaronDC on Oct 12, 2010

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