TigerDirect.com

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On Apartment Therapy

Technology

Apr 3, 2007

We have used TIger Direct before and found the online shopping experience to be painless and shipping quick. Similar in product offering to newegg.com our best advice would be to comparison shop between the two sites to determine where you can get the best value. Both sites offer a rebate center for easy access to coupons and manufacturers discounts as well as a product clearance center. What differentiates Tigerdirect from newegg is their recycle for cash program. If you have an old laptop that you need to get rid of, you are able to recycle it properly and turn it into a Tigerdirect gift certificate for a future purchase, a much better option than tossing it in the trash.

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I can't give a good recommendation for Tiger Direct due to a major issue that required several months worth of phone calls and emails that went nowhere. I placed an order for a new laptop and specifically checked to make sure it was listed as new as they also sell refurbished goods. What I received was a refurbished laptop, and they charged me the same price as the brand new one. What was included with my order (and not much else!) was a toll-free number that no one answers. I hunted down another support phone number that lead me to tech support whom in turn referred me to yet another number that I couldn't get a live person on. I also tried numerous emails to no avail. After three months of this nightmare I finally came to the conclusion that I wasn't getting a new laptop, nor a refund or any type of resolution, so I took the option of filing a chargeback dispute through my creditcard company. I'm happy to say I won that dispute, my card company refunded me the purchase price, and Tiger Direct can shove it. :) greentea on Apr 4, 2007

I for one LIKE all of the hoops and verification they do...seriously, it's comforting when using a credit card to purchase a 3k computer they seller wants to make sure everything's legit. I would say if for no other reason that's a HUGE reason to shop at tiger direct.

Plus their outles warehouses in Chicago are fantastic- everything is knocked down to idiot-low prices. Julian on Apr 3, 2007