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On Apartment Therapy

Home Design

Jul 12, 2006

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Speaking with our cabinetmaker this morning, he said, "Have you heard of MyKnobs.com?" Replying in the negative, he said we should absolutely check it out. "They've got everything, they show stuff really well so you know what you're getting and don't get ripped off, and they can have them to you in a matter of days." That was enough for us.

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Recent comments

I have had a HORRIBLE experience with this company. As another reviewer said, this company is full of liars and cheaters! After purchasing 54 cabinet hinges, I found that they all had a manufacturing defect upon arrival. I called their customer service, and they told me that I could return the hinges for a full refund (I had to pay return shipping out of pocket, but that didn’t bother me too much). Once they received the return, they cut off all communication with me. I called dozens of times to find out the status of my return, and for weeks they continued to tell me that my return was “pending.” Finally, after about a month and a half of going back and forth with them, they told me that they WOULD NOT refund my order! The only excuse they could give me was that the manufacturer was indecisive…SO WHAT??? I didn’t purchase these hinges direct from the manufacturer! MyKnobs is the company that sold me the hinges, therefore THEY are the ones responsible for the refund that they PROMISED to give me! So now I am left with no refund, and no hinges…I had to file a claim with the BBB, although I doubt that will do any good. DO NOT do business with this company! They are all liars! SH2 on Mar 18, 2011

I wanted to throw in my two cents about MyKnobs.com. I ordered well over $100 worth of knobs and after putting them on my new kitchen cabinet doors I realized they just didn't look right. When I tried to return the knobs MyKnobs.com said they would only give my money back on knobs returned in unopened packages. Unopened packages? How would one know if the knobs were a good fit without trying them on? I'll shop elsewhere in the future. Seattle Redo on Jun 25, 2007

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