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On Apartment Therapy
When Alayne Patrick was opening Layla many years ago, she asked us for help. She didn't need it. Alayne's sense of style and attention to detail are so refined that we had little more to offer and, instead, learned a great deal from her...
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- Home Design Apartment Therapy | Jan 22, 2008
- Home Design Apartment Therapy | May 7, 2007
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I had posted a comment on AT's original posting on Layla--and I wrote about my less-than-pleasant shopping experiences at Layla. I decided to try again--I REALLY want to like shopping there (in fact, I even went against my will and actually purchased a pair of pillowcases there because I loved them)...but you know what, the staff is still completely rude. I don't get it--it really is baffling to me. The thing that really gets me is that they treat ALL customers like this (all my friends in the hood have experienced the same thing). I guess I learned my lesson--I have a great pair of pillowcases, but a bad taste in my mouth that hasn't been erased. Shame, really. brooklynguy on May 18, 2009
I could not agree with boerumlady's comment any more than I do. I'm happy to know I'm not the only one.
That said, I love the Layla's goods, but the owner is so rude, she verges on hostile. I work with antique textiles and have tried twice to ask her about some of the designs in her textiles that clearly come from earlier sources; she was dismissive and seemed to think I was not worth talking to. Even after this I bought several items at Layla from a very nice saleswoman (the owner was out that day, I guess). I returned on a very snowy day in late December to do a little Christmas shopping. I wiped my boots off as best I could, but I guess they left a little water on the floor. The owner shadowed me, standing a foot behind me, wiping up the water with a paper towel. I left, and I'll never go back. There are other places to get Indian textile imports. textilelady on Jan 16, 2009