On Apartment Therapy
This isn't going to come out sounding quite right, but... Green Home Environmental Products seems sort of like the Wal-Mart of green home stores. Need a rain barrel? They've got it. Recycled-content toilet paper? No problem. A green mattress? Why not?
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- The Steel Fork
- 112 Black Run Road Bloomsburg, PA 17815
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Recent comments
I have had problems with ordering from Green Home in the past. My order took over a month to arrive and it was missing an item. I emailed back and forth for a number of weeks trying to receive that last item. The customer service rep was downright rude until I finally proved it to them that I had in fact ordered the item and had been charged for it. I finally just asked for a refund. I have ordered from a lot of different businesses and that level of rudeness has only been something I have encountered at larger corporate-y places. I will never order from them again.
My mom does phone customer support, so I am always nice to customer support people. Also, I work in IT, so I'm used to people complaining to me without giving me the relevant details. I sent kindly worded emails and provided detail regarding order date, item ordered, etc. There was no cause for the rudeness.
I presume they aren't like that with everyone or they wouldn't still be in business. I just wanted to offer my cautionary tale. Erica in DC on Jul 20, 2009
I have had problems with ordering from Green Home in the past. My order took over a month to arrive and it was missing an item. I emailed back and forth for a number of weeks trying to receive that last item. The customer service rep was downright rude until I finally proved it to them that I had in fact ordered the item and had been charged for it. I finally just asked for a refund. I have ordered from a lot of different businesses and that level of rudeness has only been something I have encountered at larger corporate-y places. I will never order from them again.
My mom does phone customer support, so I am always nice to customer support people. Also, I work in IT, so I'm used to people complaining to me without giving me the relevant details. I sent kindly worded emails and provided detail regarding order date, item ordered, etc. There was no cause for the rudeness.
I presume they aren't like that with everyone or they wouldn't still be in business. I just wanted to offer my cautionary tale. Erica in DC on Jul 20, 2009