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On Apartment Therapy

Home Design

Jan 2, 2010

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Brimfield owner Julie Fernstrom thinks just about anything looks good upholstered in tartan and/or flannel, and she's got the skills to make it happen. Her new Andersonville shop (which opened last May) is equal parts English cottage, Mad Men, and 80s preppy.

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Recent comments

Brimfield... What a joke. I have been there a couple of times and every time my experience got worse and worse. The first time that I was in there I experienced Julie and her husband arguing loudly through out the store which led to me leaving. Next, I was in there and when I asked for assistance, I was informed "we will be right with you." A half hour later I was never helped yet the store was dead. My LAST, experience in there (which resulted in me concluding I would never return), I had come into the store, at the counter Julie and another employee were emptying out thrift store bags while laughing about how much they charge. I saw them pull out .50 glasses and mark them for $10 a piece. I believe the company is a joke, the owners are jokes, and the merchandise prices are an even bigger joke. If I were you... I would not go there! Shopper1223 on Dec 28, 2011

@beddybee - I'm sorry that has been your experience at Scout. Larry has come to know us over the years and never minds that we have a low budget and live in Edgewater. We have bought three, low ticket pieces from him and had great customer service. I agree that some of his staff are not as in the know as he is, but they have always treated me well and written down my questions and gotten back to me promptly when they did not have the answer on hand.

I cannot say the same thing for the plaid explosion that is Brimfield. Julie has cultivated more of a personable customer service bent over the past year - probably in response to the horrific reviews she has gotten on yelp. But I still find her furniture to not be quality reupholstery. thorndale on Sep 26, 2010

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